Hotel Balneario de Lugo has a spa with 3-star hotel and aims to maintain its leadership position in the sector to be a reference to take into account. The quality has to be seen in their facilities but especially in his service always aimed at excellence perceived by customers. The set of activities that take place in SPA AND HOT SPRINGS LUGO SL They are aimed at meeting the needs and expectations of our customers by promoting the accessibility of these and allow your loyalty always from the quality framework, directing our efforts toward continuous improvement and applying the principles of social responsibility to our employees.
To achieve our goals, we must all get involved, giving and receiving information, training and adequate to ensure and continuously improve the quality motivation throughout the organization. The involvement of all is essential for achieving, maintaining and improving the level of service quality and professionalism of Hotel Balneario de Lugo
In Hotel Balneario de Lugo . We empower each service unit acquires a level of autonomy and self-sufficiency activities promoting self-inspection and self-control, developing the versatility of personnel belonging to each unit and promote integration into the various causes of the problems of the working groups. Hotel Balneario de Lugo . it must be an organization that transmits an image of flexibility and adaptation to customer needs enhancing quality service oriented excellence of it, taking as its premise the respect and compliance with the law, without forgetting the commitment the environment and the social environment.
Responsible commitment aimed at reducing the impact generated by the consumption of materials, water and energy, and proper management of waste generated by promoting recycling in developing our business. But it is also a commitment to people, favoring personal and professional development of workers, developing the versatility of personnel belonging to each unit and promote integration in the different causes of the problems of the working groups.
Hotel Balneario de Lugo extends those involving suppliers and customers commitments. The participation of all is essential to comply with these principles and move towards continuous improvement.