Legal note

In compliance with article 10 of Law 34/2002, of July 11, of Services of the Information Society and Electronic Commerce, the identification data of the company are presented below.

Social denomination Balneario y Termas de Lugo, S.L.
CIF  B27295898
Registered office Barrio del Puente s/n CP 27004 Lugo
Phone 982 221 228
Email address [email protected]
Registration data in the Commercial Registry Registered in the Mercantile Register of Lugo Volume 321 Sheet LU-9280 Inscription 1st sheet 109

Privacy policy and Protection of personal data

The visit to this Website does not imply that the user is obliged to provide any information about himself. In the event that the user provides any information of a personal nature, the data collected on this website will be used for the purpose, in the manner and with the limitations and rights contained in Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and the free circulation of such data and repealing Directive 95/46/EC (General Data Protection Regulation). The data provided by users will be incorporated into the personal files for which Hotel Balneario de Lugo is responsible, which will comply with its obligation to create personal files and perform an analysis of these files and whether or not they should be subject to an Impact Assessment on data protection (IADP) or a Basic Risk Analysis.

Likewise, Hotel Balneario de Lugo will adopt all the Security Measures in relation to the files and data processed in them, in accordance with the provisions of the Regulation (EU) 2016/679 of the European Parliament and of the Council.

Users who provide personal data, consent unequivocally the incorporation of their data to the files, containing personal data for which Hotel Balneario de Lugo is responsible, as well as the computerized treatment or not thereof in order to that can be used by Hotel Balneario de Lugo, with a commercial, financial, personalization, operational and activities of its corporate purpose, expressly authorizing Hotel Balneario de Lugo, for the extraction and storage of data in order to adapt its offers to particular profile, Hotel Balneario de Lugo, may keep the data once the relationship with the user is over, to complete legal obligations.

The owner of the data agrees to communicate in writing to Hotel Balneario de Lugo, any change in the data provided. The owner authorizes the company Hotel Balneario de Lugo, to send information and publicity related to the activity of the company that may be of interest, through any means of communication (phone, sms, fax, e-mail, mail, Internet or any other electronic means). The consent will be understood as long as the owner does not communicate in writing its revocation.

Hotel Balneario de Lugo, has adopted the necessary technical and organizational measures to guarantee the security and integrity of the data, as well as to avoid its alteration, loss, or unauthorized access or treatment.

Users who provide their personal data, give their express consent so that they can be communicated for use to Hotel Balneario de Lugo, for the realization of activities of their corporate purpose. Users who provide personal data are informed that such communication occurs at the same time they provide the data to Hotel Balneario de Lugo.

Users whose data are subject to treatment may exercise their rights of opposition, access and information, rectification, cancellation of their data and revocation of their authorization without retroactive effects in the terms specified in the Regulation (EU) 2016/679 of the European Parliament and of the Council, according to the legally established procedure. These rights may be exercised by writing to Hotel Balneario de Lugo, Barrio del Puente s/n CP 27004 Lugo. Ref: Data Protection.

At the moment of proceeding with the collection of the data, the voluntary or obligatory nature of the data object of collection will be indicated. The refusal to provide the obligatory qualified data will suppose the non-provision or the impossibility of accessing the service for which they were requested. Likewise, data may be provided on a voluntary basis so that the services offered can be provided in a more optimal way.

In the event that the users of this Website should provide their email address to access some of the services offered, they may state that they do not wish to receive any kind of communication that Hotel Balneario de Lugo may send provided it is not strictly linked to the purpose for which the service was requested.

Hotel Balneario de Lugo, will make available to users who have registered in some type of mailing list within this Website the appropriate mechanisms to unsubscribe from it.


Any person accessing this website assumes the role of user, committing to the observance and strict compliance with the provisions set forth herein, as well as any other legal provision that may be applicable.

The provider is exempt from any liability arising from the information published on its website and the lack of availability (falls) of the site which will also make periodic stops for technical maintenance.

In addition, the provider reserves the right to modify any type of information that may appear on the website, without there being any obligation to pre-advise or inform the users of said obligations, being understood as sufficient with the publication on the website of the provider.

Use of Cookies

The provider’s website may use cookies (small text files that the server sends to the computer of the person accessing the page). It is a technique commonly used on the Internet to carry out certain functions that are considered essential for the proper functioning and visualization of the site. The cookies used on the website are, in any case, temporary in nature with the sole purpose of making their subsequent transmission more efficient and disappear when the user’s session ends. Under no circumstances will cookies be used to collect personal information.

From the client’s website it is possible that it is redirected to content from third-party websites. Since the provider cannot always control the contents introduced by third parties on their websites, it does not assume any responsibility for such content. In any case, the provider agrees to the immediate withdrawal of any content that may contravene national or international legislation, morality or public order, proceeding to the immediate withdrawal of the redirection to said website, informing the authorities about the content in question.

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Anti-spam policy

The provider is completely against the sending of unsolicited commercial communications and any type of behaviour or manifestation known as “spam”, also declares committed to the fight against this type of abusive practices.

Therefore, the provider guarantees the user that under no circumstances personal data collected on the website will be transferred, shared, transferred, or sold to any third party.

In the event that a user still receives communications without having given their express consent, you can cancel the subscription through the link provided in the communication itself, or contact us through the contact form maintained in the website, both to communicate what happened and to request the immediate removal of your data from our system.

Google Analytics

Google Analytics is a statistical data analysis service provided by Google company (privacy policy). uses this service to track its usage statistics.

Google Analytics uses cookies to help the website analyze statistical data on its use (number of total visits, most viewed pages, etc.). The information generated by the cookie (including your IP address) will be directly transmitted and filed by Google on servers in the United States.

Google will use this information on our behalf for the purpose of generating statistical information on the use of Google will not associate your IP address with any other data available to Google. Google may transmit such information to third parties when required by law, or when such third parties process the information on behalf of Google.

You can refuse the processing of data or information by rejecting the use of cookies by selecting the appropriate configuration of your browser. However, by doing so, you will limit the full functionality of By using this website, you consent to the processing of information by Google in the manner and for the purposes indicated above.